Garena Login Problem | Can't Login Garena


Garena Login problem only occurs when Garena servers are on overload, suffering a DDoS attack or Garena admins are updating their user database which sometimes cause the user unable to login their accounts from the client (for e.g. Stuck at Garena Authenticating, checking client version). Players who have logged in before this maintenance update are still connected to server.

The only solution is to wait till Garena servers get fixed.

If you still can't login Garena account from your PC, you can login from other internet connection/PC to verify if the issue is server or client sided. If it's problem from your side, you can try doing the following:

1. Pick another server from Garena login window and try to login.
2. Allow Garena to your network firewall safe-list.
3. Open Garena folder (c:\Program Files\Garena) and delete the files inside Cache and User folder (this works on most cases)
4. Completely delete Garena folder and download/install the latest version from Garena website.
5. Check if your Anti-virus program is blocking Garena.exe from connecting.
6. Reinstall your windows

These are some tips for fixing Garena login problem, if the problem still persist try contacting your Internet service provider and Garena support.

216 Comments yet..:

«Oldest   ‹Older   1 – 200 of 216   Newer›   Newest»
manohar said...

Ya sad i am trying to login garena from morning 4:00am...I downloaded new garena again n tried but still was not sucessful....but I came to know y now......hope it wil be fixed very soon

Anonymous said...

same here garena login fails

dewthemoo said...

Please Fix as Fast as You can , tnx

Anonymous said...

this is happening from 24th sep?

Anonymous said...

this is happening now right? i can't login too

Anonymous said...

lol yeah..

Anonymous said...

"Can't connect to the server"

Anonymous said...

can already -

Unknown said...

u cant login says da same as above is the server dwn?

DATE-07 Oct 09

Anonymous said...

Yeah, im in NZ, the time is approx. 2:43p.m. and Garena still not working....

Anonymous said...

CAnt login garena.. says connection to server failed..
wen i tried server 5 it just hangs on "checking client version"...hope problems sorts out soon

Anonymous said...

i tried to login to garena but failed.I have to wait for 15 mins b4 successful login

Anonymous said...

it still is not working for me.... wooooo hoooo!!
-_-"

Scoobybh said...

still have garena eror when i try to login, after i try 15 times then i sucesful login.... always dont send report---

Dumannios said...

Still nothing happens when I click loginbutton

Anonymous said...

an tryin from both server 4 n server 5 =((
not able to login !! worst part is cant see ppl in mc if am in via server 3 !! somebody do sometin!! :(

- saaya !!

Anonymous said...

When it has happened?

Anonymous said...

problem not fixed .. im still having login issues ..

Anonymous said...

I insert a account and no pass and it gives no error... but dont connect anyway

Andre=P said...

hi, im from portugal, and unfortunaly i have the same problem, any solution?

Anonymous said...

zzzzzz

Anonymous said...

yeah

Anonymous said...

Can't log in either, it says Error Connecting to server T.T

Anonymous said...

I still cant log in now because of this problem its been up for 2 days now, what is wrong!?

Anonymous said...

:D ITS EASY I KNO IT DOSENT LET U PASS IT DOSENT LET ME TO I CANT ENTER SERVER 1 I CHANGED IT TO SERVER 2 AND AFTER 20 TRIES IT LET ME IN :D TRY IT

Anonymous said...

can't login garena server 4 & 5

Anonymous said...

wtf it doesnt work

Anonymous said...

hwahahw i know how to fix it, just delete bass.dl in garena folder... if it not houps then email me raabik24@hotmail.com

Anonymous said...

I was in garena but suddenly there was no chat. I felt something was amiss dhen i relog but now im stuck outside of garena unable to enter

Anonymous said...

no garena no life! please fix this as soon as possible.!

Anonymous said...

-.-'

Anonymous said...

na aus na po ba?

Anonymous said...

i have just the same problem it sucks, i cant even find a way to fix it!i tried all pls heeeeeeeeeeeelppppppppppp

Anonymous said...

cant connect to the server how to fix this??/

Anonymous said...

me cannot log in.....not responding...please help me!!!!!!

Anonymous said...

damn!

Anonymous said...

same here!!! pls fixed it

Anonymous said...

FIX PLSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS

Anonymous said...

Cannot Log-in in garena! PUTANGINA MO GARENA BOBO MO HAUP KA TANGINA MGA MODs At ADMIN MAmatAY KAYO TANGINA NIYO

Anonymous said...

areee i cant log in garena bcause my garena log in doesn't appear hn i click on garrena icon

Anonymous said...

8am til 12 in the midnight i can't log in garena, i can only log in 1am til 8am,why is it?

Anonymous said...

gg

Anonymous said...

gg

Anonymous said...

why do i get stuck at "IP Looking Up"?
how am i going to fix this talkshit??

Anonymous said...

same problem here

Anonymous said...

please fix me pls. me want to play dota

Anonymous said...

stuck in checking client version... zzz

Anonymous said...

nw still cannot login...it said tht invalid username even i entered correct username,anybdy plz help me..

Anonymous said...

lol

Anonymous said...

help!!! i still cannot log-in.

it says "connect to server failed"

wtf is this!!!!

Anonymous said...

For me n me acc is mralive i load dinsih the garena didnt come out but it is beside the start thing so i click n it say not responding so admins pls do ur job

Anonymous said...

when i press login the garena load n finishes it will go down the start there n i press it will say not responding can tell me wads the prob?

Unknown said...

broo im in aus and it 7pm and i cant log into garena???? wtfff

Unknown said...

it is 7pm aus time and still login error

Anonymous said...

areee i cant login it says error conncting server wtf is this
getting bord plzz hlp

Anonymous said...

i think Garens is hacked but the domain is still accessible wat is the problem beyond it?

Anonymous said...

help help help any 1 help please i am trying to log in garena but its says that connection to server failed..i ensured that the firewall does not block the server please please fix this problem!

Anonymous said...

it has been 4 hours now and i cant login garena it is 8 30 aus time when do you think it be fixed?

Anonymous said...

mine says connect to server failed aswell???


wtf does his mean plz help!!!!

Anonymous said...

waahaa wtf is going on? can't logi :(

Anonymous said...

can u pls tell us when ll u fix this problem..???

Anonymous said...

stll the prob persists..

Anonymous said...

plzzzzzzzzzzzz hlpppppppppppppppp meeeeeeeeeeeeeee... i cant login garena it says login to server failed... plzzzz hlppppppp.... i cant live without garena... plz hlp mee some 1

Unknown said...

ny 1 plz hlpppppppppp.. garena login problemmmmmmmmmmmm

koishi_86 said...

icant login garena...helppp. it stuck in 'checking client version'

Anonymous said...

when i load my garena my friends say i logged in but i see my loading screen going back to ip check

Anonymous said...

lol garena is empty ! i cant believe...

Anonymous said...

HELP PLS!!I CANT STILL LOGIN!!!I NEED TO UPDATE GARENA!!HES LOADING THEN CONNECTION TO SERVER FAILED!!?!?HELP :((

Anonymous said...

now also i cannt connect......
omg...what d hack is goink on.....
plz fiz it ASAP.........

Anonymous said...

lol me2 wat the hell

Anonymous said...

same here checking account shit and i am in India its 9 pm

Anonymous said...

I tried to log in but it still said Checking Client Version.......I'm posting a new thread right in Garena Forums and wait for help!

Anonymous said...

lol I hav only 4 servers ....
and whn ever i cancel the log in screen .. the username box comes thn whn i enter to log in agen it will show "connection to server failed"

Anonymous said...

fix plseeeeee

Anonymous said...

Im from malaysia and it same like everybody here ... I can't log in to garena .. SOmeone please Fix this fucking problem ... It makes the whole dota and other games player can't play with their friend .. Please fix this Problem

Anonymous said...

YO! Dota utilities doesnt have business with Garena, so dont request for fixing them, they're just trying to help ya'know!

Anonymous said...

Tupac said...

me too cant log in....................i only see loading

Anonymous said...

Cmon Garena. Gamers are your only income!

Anonymous said...

tip no. 3 works :D !! tnx

Anonymous said...

I think Ive solved it :D
Im quite sure that if u try this, u will get your garena running.
what you need to do is to uninstall your garena completely but not in usual way, i mean you have to completely remove all the traces of garena from your computer, and by all i mean ALL OF THEM!! (From registry, from apps), well in some cases simple uninstalling might to solve the problem, but i personally didnt got it solved by simple uninstalling.. so i had to remove all of its traces from my system... and believe me it was very hard job doing it..
BUT there is an alternative easy way of doing it... there are softwares in market, which are specifically designed for uninstalling programs, plus they also remove all the traces of that program from ur system.. so they make ur work quite easy.
So when i got this problem second time, i downloaded a software "YOUR UNINSTALLER PRO".. since it was most preferred by me.. u can use others but i recommend this.. to get it, google it, u might find a trail version of it.. OR u can purchase full version,(i preffer full version, because i havnt tried trial version).. after you install YOUR UNINSTALLER all u have to do is to open software, look for garena in its menu, click uninstall tab on left of screen and start uninstalling in supper mode , it will ask to remove traces u will say yes.. and problem solved, install it again and u are all good to go..

If u have problems still i might be able to help, so let me know.....

Anonymous said...

@anonymous
- i tried your suggestions about garena log-in problems but still it did not work.. it appears finding servers has the problem,, i mean an error occured during searching of server.. I generally downloaded "Your Uninstaller Pro" and delete everything that traces the garena files but unfortunately nothing happened, same error and message displays during the log-in terms/procedure.. I guess somethings wrong in my computer system.. anyways,, thanks for the keen suggestions,, it help me partially..

Anonymous said...

same .. tried uninstall, install, download garena again and install again, but still fail

Anonymous said...

same here..

Anonymous said...

I can't too:(( yesterday it worked perfectly and now.........:(( I wanna play starcraft xD

Anonymous said...

I HATE THIS still cant log in servers 1 to 4 i already tried to reinstall it and still no cant log in garena when i try to log in at alll of the servers it says error connecting to server DAMN

Anonymous said...

i can't login into gerena... why?? they said ..connection failed ..its almost 3days...

Anonymous said...

plz.. help me to fix this fucking problem.. send me on my email.. thx.. i hope that .. may gerena fix as soon as posible.. if..^_^ xD:

Anonymous said...

me too even the official website of garena doesn't work meaning all connections of garena is not working on our computer. i wonder that our ip adress is blocked by them.,

Anonymous said...

haayysss

Anonymous said...

i can't login too! i want to play now!

Anonymous said...

Hate This Still can't Play WARCRAFT III Anyone Help I tried logging and logging in but its no use......uhhhh....

Anonymous said...

Cant log in either...
Cant even open garena websites (ie garena homepage, forums, etc)
WTF is happening?

Anonymous said...

I tried all the servers and it still doesnt work. Tried reinstalling the client but still no.

Anonymous said...

no garena!!!!!

Anonymous said...

:( fix it

Anonymous said...

mine tooo....

Anonymous said...

as of march 11,2011... i can't log in to garena. im in philippines... anyone with the same problem?

Anonymous said...

Grrrr... please help me how to fix my garena... I haven't play dota these previous week and I'm so bored at home please email me the answer fiendshadow@yahoo.com

pauline said...

still my garena is not working since last week!

Anonymous said...

i have the same problem Authentication error in Garena messenger and Unable to log in at Garena Client. i cant even view garena website such as Hon.garena.com or lol.garena.com Only garena.com i can brows.. please do something bout it...

Anonymous said...

guyz! i've got the same problem as you have experience right now.. its been 4days already handling this problems. i can only successfully log in around 12mn to 12nn afterwards, connection to server failed.
Before i used to play 24/7 but what happened right now??
Admins, please respond on our issues..

Anonymous said...

Me to a tried as of March 11,2011 my garena still not working and keeps saying Connect To Server Failed! GRrrrrr.......

Anonymous said...

is garena aving problems?

Anonymous said...

potah oo nga eh mag mamarch 25, 2011 na anu bang meron sa GG CLIENT baka sira o offline server nang garena pota tangina nga eh kakaburat..!grrrrrr hanggang nayon di parin ako makalogin

Anonymous said...

As of March 12,13,14,15,16,17,18,19,20,21,22,23,24,25 and so on and so forth 2011.Im From The Phillipines...!STILL I HAVENT PLAYED DOTA THIS PREVIOUS WEEKS im am so bored right now and during summer! NO DOTA!wtf is this anyone has the same problem i played last night but wtf happen right now!!!!pls fix this problem sooner or better..grr!

Anonymous said...

YES MY GARENAWORK !!!!!!!RIGHT NOW I MEAN RIGHT NOW I TRY SERVER 1 YES fast checking authentication wtf yes yes yes yesyes it work yes i can now play dotaagain

Anonymous said...

Me too last time garena worked on 12:00 MIdnight and 8:00 in the morning but when its noon i doesn't

Anonymous said...

its almost 5 days and still... no Garena!--WARCRAFT III

Anonymous said...

this started to happen when LoL is on garena

Anonymous said...

I Think We SHOULD BAN LoL

Anonymous said...

wtf no garena untill now ?? 1 week no garena cant play dota...zzzzzz

Anonymous said...

I could only play morning like --- 8:00 -12:00 am but when its noon it does not work...maybe it is FULL at noon!

Anonymous said...

i hope that this will be fixed again before SUMMER endsss uhhhhh........!its already MARCH.20 ,2011 and still no Garena its about...a week!

Anonymous said...

i have a problem regarding garena, only 1 unit is able to connect to garena. i always got stuck up on "IP LOOKING". before up to 3 units are able to connect but now unluckily only 1. can any one help me regarding this matter?

Anonymous said...

why can't i log in in garena

Anonymous said...

Pls help me loging in on garena puhlease!!!

Anonymous said...

BULSHIT !!! I CAN CONNECT TO GARENA BUT WHEN I GO TO ANY ROOM IT SAYS "server is offline" . I SEE MY FRIENDS ONLINE AND IN ROOMS PLAYING FREELY. I THINK ONLY FEW OF US IS AFFECTED BY THIS PROBLEM.

Anonymous said...

zzzzzzzzzzz... garena sucks right now, i was able to play before 12nn, tried again (4pm) and i wasnt able to connect...
today is march 25, 2011...

Anonymous said...

why i cant connect garena? someone help me pls?

Anonymous said...

sad plzzzzzzz sum 1 help me plzzzzz ma garena stops at checkin client version wat to do man.....

Anonymous said...

Anyone??...help!My garena is still not working??

Anonymous said...

fix please

.^pot said...

WTF is happening to garena i cant log in error 00001 and after a few hours i try again it says "server offline" how this sh*t is happening i cant play!!!! i pay for my Gold membership! so dont tell me i cant use it!!!!!

Anonymous said...

my garena is not working BULLSHIT!!

today is march 29,2011

Anonymous said...

I cannot log in too but my friend can on his pc. Garena problem has started since yesterday from 12pm up to 12am on my pc. Does garena is under maintenance?

today is March 31, 2011

leovyner said...

right now is
2nd April 2011. My garena client stuck at authentication
is this too a server overload?

Anonymous said...

i can't log-in. i can only log in at certain times like 12am onwards please fix..

Anonymous said...

HEY GARENA ADMIN ITS EITHER YOU FIX THIS PROBLEM FAST OR YOUR GONNA SUFFER FROM US YOU LAZY ADMINS!!!!!!!!!!!!

Anonymous said...

We are experiencing the same problem for almost a week now. Is there any possible solution to this?

Anonymous said...

April 6 on the philippines and garena still doesnt WORK!!!
i can only log in from 1am to 7am!!
bitchy Garena!

Anonymous said...

I thought I'm the only handsome guy whos having trouble logging in garena..

Anonymous said...

damn garena

Anonymous said...

i came from philipiines...is all cannot connect to garena or only me?

Anonymous said...

i need help every time I try to login it said's "invalid user name and password or account not enable, please try again", i try to login from their site but it still happen, then i try to reset my password but when i check my email there's nothing in there pls help.

Anonymous said...

Help me!!!!!d same problem!!!fix it as fast as u can!!!

Anonymous said...

u can use garena messenger to play dota it works... garena client stucks at checking client version. Even if keep all fields blanks it says the same, that means garena is not considering our login request. i had same problem earlier i solved it by reinstalling windows (but this technique sucks big time)so i am trying other way out. if nothing will work i will buy steam account and will play dota by garena messenger.

ashu

i am looking forward to hamachi they provide better support then garena. fuckin garena is very irritating. hamachi i am comming back...

note:-hamachi is not for noobs.

Anonymous said...

garena is becoming suck this few day! first all malaysia room full even they got 60 rooms over and second MY ID IS STUCK IP LOOKING UP THERE!

Anonymous said...

sqlite3.dll this file is geting uploaded while updating. try to get it frm any 1 who has already updated. Then u can log in.

Moghul.Kahn

EDWIN said...

keep connection to server failure-.-!! wad to do? anyone help plz

adman said...

when i open garena, circle loading sign beside mouse pointer appears and that circle is shaking all the time and never stops. I have uninstalled and reinstalled garena more than 4 times but it couldn't stop.anyone knows?

Anonymous said...

Error connecting to server and i can't enter the site wtf ???

Anonymous said...

i CAN`t Log in!!!!

Anonymous said...

everytime i log in they say i have debug= true django . change to false blah blah

Anonymous said...

Still can't connect, October 26,2011, 8:01PM, GMT +8

Anonymous said...

guys i know the solution just if garena doesnt login just wait 10 minutes and it will during this period restart you computer and try loging again worked for me 100percent

Anonymous said...

ip looking up................................................................................................................................................................................................ Connection to server failed SHET

Anonymous said...

I'm in Singapore and there's problem with my garena,I'm stuck at the loading part.The time now's about 5.46pm.I've entered my username and pass but its always stuck on the loading part or either there's this error message that appears.Anybody's having the same problem?

Anonymous said...

i can help a little~ find ur most recent garena setup reinstall it again update wadever it takes~ its faster~ hope it help~ :D

Anonymous said...

wad to do if it stucks at authentications

Anonymous said...

i kept getting stuck on ip looking up on my normal garena but i can log in from garena plus.............................som1 tell me wtf is going on

Anonymous said...

i have the same problem with you and when im waiting and i have stuck to ip looking up it writes to me Unhandled Exception wtf i have to do to recover it?!

MM.626 said...

my prob is i can log in to Garena client and plus but the website said i insert wrong password i tried many times and checked my password

Anonymous said...

i cant even open the Garena web-site.LOL?

Muhammad Shahril said...

i cannt connect the garena plus, he says my currently offline.. i cnnt login it.... some 1 help me plzzzz

Muhammad Shahril said...

why my garane plus cnnt online??

Anonymous said...

As of 03 Feb 2012, i can't log in to garena.

I have try for the past 1 week and it's still can't login successfully. What i saw is after password enter, it say initializing and next, it went missing from the screen and task manager as well. I tried re-install, delete and install the latest version, but still can't log in. Can anyone tell me what happen ??

Anonymous said...

fark ... after a game .. i disconnnnect from gg !!
then relog in ~~ stuck at IP LOOKKING UP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Anonymous said...

can't login to garena

Anonymous said...

i can open my garena messenger but if i click the lan button it will not open..the computer will not respond! because earlier when i open my account my computer accidentally shutdown! and when i open it again when im signing in my account on garena whebn i click the lan it doesnt work annymore! :(

Anonymous said...

zzz.... cant login with garena or garena plus since this morning (03-03-2012).. any ideas... is it just me all of us?

Anonymous said...

Setting up windows is not that easy pal, lot of things are there that i want to stay the same forever.

Anonymous said...

I am positive my username and password is correct but it always tells me "invalis username, password, or account not enabled, please try again!"

abi said...

u garana guys so famous if u cant sole this problem u ***

Anonymous said...

hey.. my Garena+ has a problem it says [Error 274d] can't connect to garena plus server. please check your internet connection.. ? any solution?

Anonymous said...

recomendation
6. Reinstall your windows

OMG MEGA EPIC IGNORANT FAIL

Anonymous said...

6. Reinstall your windows
DAFUQ??? WINDOWS BIAS yOW !

Anonymous said...

login problemss FAK

Unknown said...

I cant login plz fix

Anonymous said...

hey.. my Garena+ has a problem it says [Error 274d] can't connect to garena plus server. please check your internet connection.. ? any solution?

Unknown said...

Y still cant login

Anonymous said...

y me can't to sign in to garena the probrlum is connect probelum but i oso can sign in to fb can update my garena game

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Anonymous said...

all youhave to do is wait..

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Anonymous said...

I can't login to garena.com with my account, AvLn.Frostie. but in other computer I can, I cannot manage my clan with this errors. Please help

evera said...

my problem is i cant open my garena account.before i open it it was offline.so i press online and then it is close.when i try to open it again it cant.i have two garena accounts that cant open.PLEASE HELP ME!

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Anonymous said...

just reinstall it !!

Anonymous said...

how do i retrieve my garena username?i forgot!grrr~ =,="

Anonymous said...

i can log in my account but i can't enter LADDER

Anonymous said...

this is the answer to your problem: go to the properties of garena messenger and chose compatability. then check "Run this program in compatibility mode for:Windows XP(Service Pack 3) then you solve your problem. Email me at azherbhousx@yahoo.com if didn't work

Anonymous said...

My Garena is no working its stuck up at initializing stage and ist said login has timeout PlSsSssSS heLp.......

Anonymous said...

login time out! ..... -_-

Anonymous said...

march 8 2014 ,,, server down??? i cant log in

Unknown said...

is it an outdated blog?
i cant even log on to garena forum

Unknown said...

AUTH IN MAIN SERVER IN NOT PROBLEM PLS ALL COMMENT

Unknown said...

hi i cant log in garena

Unknown said...

how i can make chating withe garena maneger ?

Unknown said...

mmmm

Unknown said...

can any one help me i cant log in garena

Unknown said...

i cant log in garena its not log to garena loby wht i have to do

Unknown said...

i cant log in to grena lobby waht i have to do its auth in my sever and stel like this dosnt wont to log in lobby waht i have to do tel some on plz

Unknown said...

hi

Anonymous said...

GGC stuck in auth in main server.. help please?

Cube Kitchen (Pvt) Ltd. said...

i actually read a comment saying "I can't too:(( yesterday it worked perfectly and now.........:(( I wanna play starcraft xD" and downloaded starcraft and now going to play :P

Anonymous said...

Auth in my server pls help

Anonymous said...

Auth in my server...
PLS HELP

Anonymous said...

24.5.2014 Auth in my server pls help me

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